Privacy Policy

Last updated 10 October 2026

1. Who we are

Chef Ovii is operated by Better Day Works. Privacy questions can be sent to betterdayworks@gmail.com.

2. Information we handle

Without an account, kitchen settings, meal plans and recipes are stored on your device. With an account, we store your email, kitchen preferences, meal plans, shopping activity, recipes, household membership, plan tier and feedback so your kitchen can sync. Recipe imports may send text or an image for extraction; scanned images are not retained after processing.

3. Why we use it

We use this information to provide meal planning, sync shared kitchens, create shopping lists, process requested recipe tools, keep the service secure and improve Chef Ovii through feedback. Device preferences and notification choices stay on that device.

4. Notifications

Tip notifications are off by default. If you opt in, your browser stores your permission, chosen time and the last notification date. Chef Ovii checks this preference when the app is available on your device. You can turn notifications off in My Kitchen or your device settings.

5. Sharing and storage

We do not sell personal information. Household members can see information in their shared kitchen. Trusted hosting and service providers process data only to operate Chef Ovii, and information may be stored outside your country with reasonable safeguards. We may disclose information when required by law.

6. Retention and security

We keep account data while your account is active and aim to delete it within 30 days of a verified request, unless law requires longer retention. We use reasonable safeguards, but no online service can guarantee complete security.

7. Your privacy rights

Depending on where you live, including under POPIA or the UK/EU GDPR, you may ask to access, correct, delete or export your information, restrict or object to processing, or withdraw consent. Email betterdayworks@gmail.com. You may also complain to the South African Information Regulator or your local data protection authority.

8. Content and takedowns

If user-submitted content contains your personal information or infringes your rights, email betterdayworks@gmail.com with its location and your request. We will review it and may restrict or remove it.

9. Updates

We may update this policy as Chef Ovii changes. The latest revision date appears above.

10. Payment information

No payments are taken during testing. When subscriptions launch, Paddle will handle checkout, payment details, billing and refunds as merchant of record under its own privacy policy. Chef Ovii will receive the subscription status and billing references needed to provide paid access; we will not store your full card details. We do not sell your personal information.

11. Deleting your account

To request account deletion, email betterdayworks@gmail.com from your account email with the subject “Delete my Chef Ovii account”. We will verify the request and aim to delete your account and personal kitchen data within 30 days, subject to legal retention requirements. Shared content still needed by other household members may remain in their kitchen. Future paid subscribers should also cancel their subscription through the billing link in their receipt; deletion alone is not a cancellation request. You can separately clear locally stored kitchen data using your browser or device settings.